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Product Leader | Infrastructure, Platforms & AI Systems

Driving real-world AI delivery across enterprise platforms, automation, and large-scale infrastructure.

Engineering-driven technology leader with 18+ years of experience designing and delivering complex telecom, cloud, and AI-enabled systems. I specialize in turning real-world operational challenges into scalable, intelligent platforms by bridging strategic vision, deep technical execution, and human-centered product thinking.

Proven at leading end-to-end AI and platform initiatives—from problem discovery and user research through architecture definition, roadmap development, MVP delivery, and iterative scaling. Passionate about building responsible, trustworthy AI that augments human decision-making, improves system resilience, and drives measurable business outcomes.

About Me

Product Leader in Infrastructure Platforms & AI Systems

I build intelligent systems that turn complex challenges into scalable, human-centered products. With 18+ years leading large-scale telecom, cloud, and automation programs, I’ve delivered mission-critical platforms that power global connectivity and digital transformation.

Grounded in engineering rigor and strategic leadership, I partner with cross-functional teams across engineering, research, and business to drive end-to-end product execution — from problem discovery and technical validation to roadmap delivery and adoption at scale.

Today, I apply that foundation to AI-enabled products that improve productivity, elevate user experience, and unlock new business value. With an MBA and a Master's in Strategy and Leadership, I bring a strategy-first, user-driven approach to building ethical, efficient, and impactful AI systems.

I'm passionate about creating technology that simplifies complexity, augments human capability, and transforms how people work. I thrive at the intersection of AI, systems engineering, and product strategy, where innovation delivers measurable outcomes and enables meaningful change.

Work Experience

Professional Timeline

T-Mobile US
Senior Product Manager — Infrastructure & Platform Systems

(2021–Present)

Owned product strategy and roadmap for infrastructure and platform systems (DevEdge, 5G Network Slicing), delivering AI-powered capabilities for predictive failure detection and network optimization. Improved time-to-market by 25% and reduced outages by up to 40% through scalable telemetry-driven solutions.

T-Mobile US

Senior Product Manager — Platform Ecosystem

(2020–2021)

Owned product roadmap and lifecycle for OEM device ecosystem, prioritizing feature delivery and ensuring compliance with network requirements. Led certification strategy, reducing testing cycle times and accelerating multi-vendor device launches.

T-Mobile US
Senior Product Lead — Infrastructure Platforms

(2018–2020)

Directed architecture and deployment for large-scale network upgrades serving 100M+ users, improving capacity utilization by 30% and ensuring flawless nationwide rollouts.

AT&T Mobility Labs
Senior Product Lead

(2014–2018)

Managed multi-vendor modernization, driving 20% faster deployment cycles and technical readiness for national infrastructure programs.

Ericsson/Huawei/Aircom
Product & Integration Lead

(2007–2013)

Led multi-country 3G/4G deployments and high-reliability systems integrations across Latin America and the US, accelerating rollout timelines by 15% and reducing customer-impacting incidents by 20%.

Education

Academic Background

Master of Science (MS) | Management, Strategy and Leadership

MBA Master of Business Administration

BS. Electronics and Communications Engineering

Project Management Professional (PMP)                                                                                

PMI Agile Certified Practitioner (PMI-ACP)

Certified ScrumMaster (CSM)

Certified Scrum Product Owner (CSPO)

Product Management Certification

Google Cloud Digital Leader Certificate

Google Data Analytics Certificate

Advanced AI Product Leadership Certification

Contact Me

Reach out to discuss potential opportunities, collaborations, or any inquiries. I'm here to assist you.

 

© 2025 by M.Morfin.

 

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